Key steps in understanding the scenario and how to apply the correct sales technique. This elearning course is:
- Suitable for all users;
- Available in English.
There are 3 core objectives of this interactive elearning course:
1.The psychological concepts that affect the customers’ thinking.
2.Empathy and adopting a mindset focused on the customers’ needs.
3.Skills and strategies on how to continually improve your process.
- The Sales Process
- Psychological Concepts
- Customer Needs and Perspective
- What is Value
- Closing Techniques
There is a knowledge check at the end of the course with a standard pass mark of 80% and unlimited attempts.
45 minutes + 5 minutes of questions.
The user will receive a certificate in pdf format upon successful completion of the elearning course and knowledge check.
Each purchase is for a licence for a single user. The user has access to all the elearning course material for 6 (six) months via our web based elearning platform.