Sales Skills

Product Description

Key steps in understanding the scenario and how to apply the correct sales technique. This elearning course is:

• Suitable for all users;
• Available in English.

There are 3 core objectives of this interactive elearning course:

1.The psychological concepts that affect the customers’ thinking.
2.Empathy and adopting a mindset focused on the customers’ needs.
3.Skills and strategies on how to continually improve your process.

1. The Sales Process
2. Psychological Concepts
3. Customer Needs and Perspective
4. What is Value
5. Closing Techniques

There is a knowledge check at the end of the course with a standard pass mark of 80% and unlimited attempts.

45 minutes + 5 minutes of questions.

The user will receive a certificate in pdf format upon successful completion of the elearning course and knowledge check.

Each purchase is for a licence for a single user. The user has access to all the elearning course material for 6 (six) months via our web based elearning platform.