The key communication skills helping enable you towards a win-win outcome. This elearning course is:
- Suitable for all users;
- Available in English.
There are 3 core objectives of this interactive elearning course:
1.Effective communication and interpreting body language.
2.When and how to be assertive while negotiating.
3.Active listening, empathy and attentiveness and why they are key.
- What is Negotiation
- Tone, Tempo and Clarity
- Non-Verbal Communication
- Active Listening
There is a knowledge check at the end of the course with a standard pass mark of 80% and unlimited attempts.
35 minutes + 5 minutes of questions.
The user will receive a certificate in pdf format upon successful completion of the elearning course and knowledge check.
Each purchase is for a licence for a single user. The user has access to all the elearning course material for 6 (six) months via our web based elearning platform.